SUN, Bo; HUO, Fuhua. Analysis of Customer Comment Data on E-commerce Platforms Based on RPA Robots. Informatica, [S. l.], v. 49, n. 10, 2025. DOI: 10.31449/inf.v49i10.5908. Disponível em: https://informatica.si/index.php/informatica/article/view/5908. Acesso em: 10 jan. 2026.